We Are Here to Listen
Your comfort, dignity, and satisfaction are our highest priorities. If you or a loved one have a concern, we want to hear from you so we can make it right.
Immediate Assistance
For urgent concerns or immediate support, our team is available 24 hours a day, 7 days a week.
Email Us
Send detailed feedback to our care management team. We respond within one business day.
info@crestwoodlegacyhomes.com →Write to Us
Crestwood Legacy Homes
Attn: Client Relations
Columbus, Ohio
Office visits by appointment only.
Our Commitment to Resolution
- We acknowledge every formal grievance within one business day.
- A dedicated Care Manager investigates the concern thoroughly and impartially.
- We communicate our findings and a proposed action plan clearly and respectfully.
- You will never face retaliation for raising a concern in good faith.
Secure & Confidential
Submit Feedback Online
Share your concern using the form below. Your information is kept confidential and reviewed by senior management.
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Thank you — we've received your feedback
A Care Manager will review your concern and follow up within one business day. For anything urgent, please call (614) 699-8343.