(614) 699-8343 Open 24/7 — 365 days a year
Licensed by the Ohio Dept. of Health · Facility ID: 5219HHN
Our Story

Compassionate Care, Rooted in Ohio.

At Crestwood Legacy Homes, we believe that aging should be met with dignity, comfort, and a steadfast commitment to professional care. We provide families across Ohio with the peace of mind they deserve — delivered by caregivers who treat every client like their own family.

Request Services Explore Services
A Crestwood caregiver sitting and talking with two older clients in a bright, comfortable living room.
What We Stand On

Our Foundation

Guided by a steadfast mission to elevate the standard of home care, and licensed by the state that regulates it.

Who We Serve

Seniors, adults living with disabilities, and the families caring for them — supported at home with non-medical care shaped around each person's routine, culture, and choices.

  • 22 Ohio counties served
  • Care available 24 hours a day, 365 days a year
  • 16 non-medical services, combined into one plan

Licensed & Regulated

Committed to the highest standards of safety, screening, and regulatory compliance.

Ohio Dept. of HealthFacility ID: 5219HHN
How We Began

Our Story

Crestwood Legacy Homes was founded on a simple but powerful belief: everyone deserves to live with dignity, independence, and respect — regardless of age, disability, or life circumstances.

Many people wish to remain in the comfort and familiarity of their own homes while receiving the support they need to live safely and confidently. Our organization was established to make that possible through compassionate, dependable, and person-centered non-medical home health services.

Our journey began with a vision to bridge the gap between quality care and compassionate service. We saw families struggling to find reliable caregivers who genuinely cared about the well-being of their loved ones. We understood that quality care extends beyond assisting with daily activities — it involves building meaningful relationships, promoting independence, encouraging community involvement, and improving overall quality of life.

A Crestwood caregiver and an older client working through a puzzle together at a sunlit table.
Care that fits into someone's day, rather than interrupting it.

We believe every client has a unique story, individual goals, and personal preferences. For that reason, we do not believe in one-size-fits-all care. Every service we provide is tailored to the specific needs of each individual while honoring their choices, culture, values, and lifestyle.

As a licensed Non-Medical Home Health Services provider in the State of Ohio, we maintain the highest standards of professionalism, integrity, and accountability — through exceptional customer service, ongoing caregiver training, ethical business practices, and a culture centered on compassion and respect.

Our promise: dependable, compassionate, and individualized support that promotes independence while preserving dignity and personal choice.

Today, Crestwood Legacy Homes proudly serves individuals and families across multiple Ohio counties, providing dependable support that allows our clients to remain safe, independent, and connected to the people and communities they love. We consider it a privilege to walk alongside our clients and their families during every stage of their care journey.

What Drives Us

Our Mission

Our mission is to provide compassionate, dependable, and person-centered non-medical home health services that promote dignity, independence, safety, and an enhanced quality of life for every individual we serve — helping people remain in the comfort of their homes while receiving support that respects their preferences, values, and unique needs.

We strive to build trusting relationships with our clients, families, healthcare professionals, and community partners through integrity, transparency, professionalism, and excellence. Every interaction reflects our dedication to improving lives and creating positive experiences for those who entrust us with their care.

Our mission extends beyond assistance with daily living activities. We aim to empower individuals to remain active members of their communities, maintain meaningful relationships, and enjoy the highest possible level of independence — becoming one of Ohio's most trusted providers of non-medical home health services.

Where We're Going

Our Vision

Our vision is to become Ohio's premier provider of compassionate, innovative, and person-centered non-medical home health services by setting the standard for excellence in home and community-based care.

We envision communities where every individual, regardless of age or ability, has access to reliable, respectful, and high-quality support that enables them to thrive in the place they call home — where families have complete confidence in the care their loved ones receive, and caregivers are recognized for the meaningful difference they make every day.

As Crestwood Legacy Homes continues to grow, we seek to expand our services, strengthen community partnerships, embrace technology that enhances care coordination, and continually improve the client experience.

A caregiver's hands resting over an older client's hands across a table, in a quiet moment of reassurance.
What Guides Us

Our Values

Our values define who we are, guide every decision we make, and shape the way we care.

Compassion

Genuine compassion is the foundation of exceptional care. We treat every individual as we would want our own loved ones to be treated.

Integrity

We conduct business with honesty, transparency, and ethical responsibility, always acting in the best interests of those we serve.

Respect

We celebrate the dignity, individuality, culture, and preferences of every client and their right to make informed decisions.

Excellence

We deliver the highest quality through continuous improvement, staff education, and industry best practices.

Accountability

We take responsibility for our actions, welcome open communication, and act promptly to resolve concerns.

Person-Centered Care

Every care plan begins with the individual — their goals, strengths, and desired outcomes.

Professionalism

Our team maintains the highest standards of conduct, reliability, and ethical behavior, building trust with every family.

Collaboration

We work closely with families, physicians, hospitals, social workers, and community agencies for coordinated support.

Safety

The well-being of clients, employees, and community is our highest priority through safe practices and proactive risk management.

Continuous Improvement

Learning never stops. We evaluate our services, gather feedback, and embrace innovation to improve every day.

The Promise in Practice

Our Commitment

A promise only counts if it shows up on every visit. These are the standards we hold ourselves to — and what clients and families can expect from us, every day.

Our pledge to every client

We are committed to…

  • Providing high-quality, person-centered care.
  • Respecting the rights, privacy, and dignity of every client.
  • Encouraging independence whenever possible.
  • Maintaining safe and supportive home environments.
  • Employing qualified, compassionate, and dependable caregivers.
  • Providing ongoing education and training for our staff.
  • Responding promptly to client needs and concerns.
  • Maintaining open communication with clients and families.
  • Following all applicable federal, state, and local regulations.
  • Promoting diversity, equity, inclusion, and cultural sensitivity.
  • Continuously improving through evaluation and client feedback.

Every member of our team is dedicated to creating meaningful relationships built on trust, respect, honesty, and compassion. Our clients place tremendous trust in us, and we are honored to carry that responsibility every day.

Who Leads Us

Leadership

An organization founded on integrity, accountability, innovation, and service excellence.

The leadership team at Crestwood Legacy Homes recognizes that successful home health care begins with supporting both our clients and the dedicated professionals who serve them.

We foster a culture where collaboration, transparency, continuous learning, and ethical decision-making guide every aspect of our operations. Our policies, procedures, and daily practices reflect our commitment to providing exceptional care while maintaining compliance with all applicable regulations.

As our organization grows, our leadership remains focused on innovation, responsible stewardship, and expanding access to quality home health services throughout Ohio — while remaining true to the values upon which Crestwood Legacy Homes was founded.

Where leadership focuses

  • Strategic planning
  • Quality assurance
  • Caregiver development
  • Client satisfaction
  • Operational excellence
  • Regulatory compliance
  • Community engagement
  • Continuous quality improvement

Through effective leadership, we strive to create an environment where employees are empowered to succeed and clients receive the highest standard of compassionate care.

Licensed & Accountable

Licensing & Compliance

Operating under the laws of the State of Ohio, with compliance built into daily practice rather than bolted on.

Licensed by the Ohio Department of Health

Non-Medical Home Health Services Provider, operating in accordance with all applicable federal, state, and local requirements governing home health services.

Facility ID5219HHN

Crestwood Legacy Homes is a licensed Non-Medical Home Health Services provider operating in accordance with the laws and regulations established by the State of Ohio. We are committed to maintaining full compliance with all applicable federal, state, and local requirements governing home health services.

Our compliance program promotes accountability, ethical conduct, transparency, and continuous improvement across every aspect of our organization. We regularly review our policies, procedures, training programs, and operational practices to ensure ongoing compliance with regulatory standards and industry best practices.

Policies we maintain

Comprehensive written policies covering every area that affects a client's safety and experience:

  • Client rights
  • Confidentiality
  • Employee screening
  • Background checks
  • Quality assurance
  • Infection prevention
  • Incident reporting
  • Emergency preparedness
  • Caregiver training
  • Documentation standards
  • Performance improvement

All employees receive orientation and ongoing training regarding applicable laws, organizational policies, ethical responsibilities, and professional standards. Compliance is a shared responsibility, and every member of our team is expected to uphold the highest levels of integrity, professionalism, and accountability.

Crestwood Legacy Homes values transparency and encourages open communication with clients, families, employees, regulatory agencies, and community partners. We continually evaluate our services through quality improvement initiatives, client feedback, internal reviews, and performance monitoring to ensure we consistently provide compassionate, reliable, and compliant care that families can trust.

Experience the Crestwood difference

Let's talk about how we can support you or your loved one at home.

Request ServicesContact Us
This is a non-medical home health provider. In a medical emergency, call 911 immediately.