Client Rights
At Crestwood Legacy Homes, exceptional care is rooted in profound respect. Your dignity, safety, and voice are the cornerstones of our service.
Dignity and Respect
You have the right to be treated with unwavering consideration, respect, and full recognition of your dignity and individuality at all times.
Freedom from Abuse
You are guaranteed a safe environment, entirely free from mental, physical, sexual, or verbal abuse, neglect, and exploitation.
Privacy & Confidentiality
Your personal records and care routines are handled with strict confidentiality and profound respect for your privacy.
Participation in Care
You and your chosen representatives have the right to be fully informed and to actively participate in planning your care.
Right to Refuse Care
You may refuse services to the extent permitted by law, and be informed of the potential consequences of that decision.
Voicing Concerns
You are encouraged to voice grievances about care without fear of discrimination, reprisal, or unreasonable interruption of care.
Reporting a Grievance
We are committed to continuous improvement and to your complete satisfaction. If you feel your rights have not been fully upheld, we urge you to contact us immediately. Your voice matters, and we address every concern promptly and confidentially.
- Dedicated 24/7 support line
- Confidential review process
- Prompt acknowledgement and follow-up
Contact Our Office
- Phone — 24/7(614) 699-8343
- Secure Emailinfo@crestwoodlegacyhomes.com